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Business Analyst

We are seeking an experienced Business Analyst to join our team to support multiple web-based software projects!

Business Analyst

We are seeking an experienced Business Analyst to join our team to support multiple web-based software projects!


• Leading the analysis phase for software development projects, which includes:
o Initiating, conducting and facilitating the discovery/scoping phase to elicit business goals, objectives, and requirements directly from customers, business stakeholders and end-users
o Leading and facilitating requirements gathering/collaboration meetings with customers and developers and bridging any gaps in understanding and communication between the two groups.
o Creation and ownership of one or more of the following deliverables: project scope/vision document, process model/flow, requirement specification, wireframes, use cases
o Tracking and timely resolution of requirements issues throughout the software development lifecycle
o Ensuring that requirements are accurately written as user stories and efficiently transitioned and understood by the development team and quality assurance team throughout the entire software development lifecycle.
• Reproducing and troubleshooting production support issues
• Leading internal meetings and owning agendas
• Performing software / application demos to clients, creating release notes, and supporting end-users during User Acceptance Testing
• Creating and managing a product roadmap and backlog in collaboration with Project Managers
• Defining Web & Digital Strategy
• Assistance in creating client-facing documentation
• Collaborating and cross-training with other project team members
• Estimation of analysis effort based on RFPs, and general support for the business development team proposal-writing process


• 5+ years of business or system analysis experience within the context of web-based software development
• 2+ years of business or system analysis experience working within an Agile Development environment
• Knowledge of business/system analysis concepts, processes, and best practices for both waterfall and agile software development methodologies
• Expertise in creating the following types of documentation: project scope/vision document, process model/flow, requirement specification, wireframes, use cases
• Strong meeting facilitation, prioritization, and problem-solving skills
• Strong written and verbal communication skills, with the ability to articulate technical ideas to non-technical people
• Able to multi-task and work on multiple projects at the same time
• Able to work autonomously
• Able to deliver quality work at expected level
• Able to work well with others and has a positive outlook, even under challenging situations
• Experience collaborating with varying sizes of software development teams
• Experience with JIRA/Confluence/Atlassian Tools

Additional Skills / Experience Preferred:

• Design or analysis of web-based software & applications and mobile-devices
• Experience with Microsoft Power BI
• Experience with Figma or similar wireframing or design tools
• Experience designing reports and dashboards
• Experience with data management and understanding database schemas
• Working knowledge of the quality assurance process and methodology


Job Type: Full Time
Salary: $80,000.00 - $100,000.00 per year
Remote candidates welcome

Please include your salary/rate requirements and availability.

About us:

Founded in 1998 by software engineers, Breakthrough Technologies (BT) builds web applications, K-12 and professional assessment solutions to address a wide variety of complex problems. In addition to assessments, we develop custom web applications when out-of-the-box solutions don't offer what a client truly needs or wants.

For our clients, we won't redirect to mainstream, costly technology in order to find a solution to problems. We will communicate to develop a smart, creative solution using open-source products that perfectly fit their needs.

We leverage proven platforms, such as TAO and Drupal. We also deliver JavaScript, Amazon Web Services (AWS), and other end-to-end services. We are 100% based in the U.S. with offices north of Chicago, right next to Northwestern University.

Breakthrough Technologies is an equal opportunity employer, and we are committed to promoting equal employment opportunity. No employee or candidate will be discriminated against based on age, race, color, physical or mental disability, national origin, ancestry, citizenship status, order of protection status, pregnancy, religion, sex or gender, sexual orientation, marital status, arrest record, military status, unfavorable discharge from military service.

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